Water/Sewer Damage

 

Local, trusted experts in flood restoration, water damage, sewage cleanup and 24-hour emergency water extraction.

Water-related emergencies can happen at any time, and usually without much notice. At Okanagan Restoration Services, as our tag line says, we are "Always Ready. Always There.".

Our locations in Kelowna, Vernon, and Penticton can respond to your water or sewer emergency immediately, 24/7, 365 days a year.

If you are experiencing a flood or sewer emergency call us now for immediate assistance!

It's critical these emergencies are handled immediately, by certified technicians, to avoid the many potential health hazards that can result from improper contaminated water or sewage cleanup.

In this line of work, the latest in equipment and technology are critical. Okanagan Restoration Services has on-hand the latest in LGR Dehumidifiers which, for example, when in the hands of a skilled technician, can remove up to 150 pints of water in 24 hours from a saturated area.

Moisture Detection Meters, Air Movers, Dessicant Dehumidifiers, and Air Injectors are all in Okanagan Restoration Services arsenal, but it's not always this equipment that separates them from the competition. It's the skill and expertise of the people using them.

For all types of water-damage and sewer emergencies, you can count on Okanagan Restoration Services for fast, effective work that's 100% guaranteed.

Raw sewage and flood waters contain bacteria and other micro-organisms which are extremely hazardous to human health. These can be transmitted by touching contaminated items or by tracking them in uncontaminated areas on shoes.

Children and pets are especially vulnerable. Frequent hand washing is an important preventative measure. Absorbent materials such as carpeting and drywall may not be restorable after direct contact with sewage-contaminated or flood contaminated water.

Water damage arises from fire damage, broken pipes, blocked drains, malfunctioning appliances, storms and other causes. The appropriate treatment depends on the nature of the damage. Some water carries contaminants and should be considered hazardous.

Whatever the origin, the prospects of restoration depend on the speed with which your building and personal property can be dried. Even clear water can generate mildew and other bacterial growth if neglected.

Water Damaged Building

Water/Sewage Damage Do's and Don'ts:

DO...

  • treat all water-impacted surfaces and furnishings as potentially unsafe until properly decontaminated
  • keep children and pets out of contaminated areas
  • ventilate wet areas. Turn on air conditioners for accelerated drying in the summer; in the winter alternate cycles of windows and heating
  • remove standing water from flat surfaces by sponging and blotting
  • take up saturated rugs and carpets when hardwood floors are at risk
  • stay out of rooms where ceilings are sagging from retained water
  • transport computers to a dry environment, remove cases and blow dry with low pressure air
  • remove lamps, telephones and decorative items from wet furniture tops
  • open all drawers for interior drying but do not force open stuck drawers and doors
  • freeze valuable books and documents to retard mildew growth until drying can be performed
  • place aluminum foil squares, china saucers under furniture legs to avoid carpet staining

DO NOT...

  • operate TVs, vacuums or other appliances while standing on wet carpets or floors, especially not a wet concrete floor. Serious injury may result.
  • use heat to dry closed building interiors; mildew and expanded moisture damage may result
  • leave wet fabrics in place; space them apart and dry as soon as possible
  • track contaminated material into undamaged areas
  • attempt to decontaminate surfaces with sprays or other germicidal products which may not fully disinfect contaminated surfaces
 

"Just wanted to drop you a note to say how happy we are with the service you and your company provided to us. The initial phone call to say we had water leaking out of our furnace on the basement floor brought your crew here within one half hour and that clean up was quick and efficient. The next morning you were here and did a great job pin pointing the problem and finding a solution for it. We appreciated the efforts to get a new furnace installed right away as it was our source of heat. Next the guys came and cut out the drywall, and then after the clean up your crew came in and replaced the drywall and did a great job of that. The painter gave us some great suggestions and the end result was much appreciated. Finally your carpenter was here to finish replacing shelves and mouldings. What we appreciated was your willingness to go the extra step for us and to make sure the job was well done. We would and will recommend your company to our friends and you will understand that I hope we never have to see you again in these circumstances, but would not hesitate to call you if we needed to. Thanks again."

Dave & Marit Main
Vernon, BC

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24/7 EMERGENCY LINE: 1-888-665-6775

Kelowna Office
250-491-0224
Vernon Office
250-542-3470
Penticton Office
250-487-1289