Water/Sewer Damage

 

Local, trusted experts in flood restoration, water damage, sewage cleanup and 24-hour emergency water extraction.

Water-related emergencies can happen at any time, and usually without much notice. At Okanagan Restoration Services, as our tag line says, we are "Always Ready. Always There.".

Our locations in Kelowna, Vernon, and Penticton can respond to your water or sewer emergency immediately, 24/7, 365 days a year.

If you are experiencing a flood or sewer emergency call us now for immediate assistance!

It's critical these emergencies are handled immediately, by certified technicians, to avoid the many potential health hazards that can result from improper contaminated water or sewage cleanup.

In this line of work, the latest in equipment and technology are critical. Okanagan Restoration Services has on-hand the latest in LGR Dehumidifiers which, for example, when in the hands of a skilled technician, can remove up to 150 pints of water in 24 hours from a saturated area.

Moisture Detection Meters, Air Movers, Dessicant Dehumidifiers, and Air Injectors are all in Okanagan Restoration Services arsenal, but it's not always this equipment that separates them from the competition. It's the skill and expertise of the people using them.

For all types of water-damage and sewer emergencies, you can count on Okanagan Restoration Services for fast, effective work that's 100% guaranteed.

Raw sewage and flood waters contain bacteria and other micro-organisms which are extremely hazardous to human health. These can be transmitted by touching contaminated items or by tracking them in uncontaminated areas on shoes.

Children and pets are especially vulnerable. Frequent hand washing is an important preventative measure. Absorbent materials such as carpeting and drywall may not be restorable after direct contact with sewage-contaminated or flood contaminated water.

Water damage arises from fire damage, broken pipes, blocked drains, malfunctioning appliances, storms and other causes. The appropriate treatment depends on the nature of the damage. Some water carries contaminants and should be considered hazardous.

Whatever the origin, the prospects of restoration depend on the speed with which your building and personal property can be dried. Even clear water can generate mildew and other bacterial growth if neglected.

Water Damaged Building

Water/Sewage Damage Do's and Don'ts:

DO...

  • treat all water-impacted surfaces and furnishings as potentially unsafe until properly decontaminated
  • keep children and pets out of contaminated areas
  • ventilate wet areas. Turn on air conditioners for accelerated drying in the summer; in the winter alternate cycles of windows and heating
  • remove standing water from flat surfaces by sponging and blotting
  • take up saturated rugs and carpets when hardwood floors are at risk
  • stay out of rooms where ceilings are sagging from retained water
  • transport computers to a dry environment, remove cases and blow dry with low pressure air
  • remove lamps, telephones and decorative items from wet furniture tops
  • open all drawers for interior drying but do not force open stuck drawers and doors
  • freeze valuable books and documents to retard mildew growth until drying can be performed
  • place aluminum foil squares, china saucers under furniture legs to avoid carpet staining

DO NOT...

  • operate TVs, vacuums or other appliances while standing on wet carpets or floors, especially not a wet concrete floor. Serious injury may result.
  • use heat to dry closed building interiors; mildew and expanded moisture damage may result
  • leave wet fabrics in place; space them apart and dry as soon as possible
  • track contaminated material into undamaged areas
  • attempt to decontaminate surfaces with sprays or other germicidal products which may not fully disinfect contaminated surfaces
 

"I just wanted to let you know what a pleasure it has been having the crew at our house over the past 2 weeks. We had a small kitchen fire (almost) on Christmas Eve night. There was some bad smoke smell but we caught it before there were any flames from our wall oven that just decided to overheat. We called our insurance dealer and I talked to the Adjuster to set up a meeting when we returned from our break on the beginning of January. We met with Kyle and Adjuster at the house and discussed what should happen next. After an hour or so from meeting with Kyle the plan was executed with Margo and the whole crew stepping in and completely washing down the house and giving it the clean-up of a lifetime. Your whole crew has been so respectful of the situation and babysitting the animals at the house. Thank you for such great staff that you have; your crew has gone above the call to make a great result from a bad situation. We will be meeting with Kyle next week to go over the last few details, it is nice that your team is professional and takes pride in what they do in these situations. Thanks again for the help and high fives all around for making this a very good experience."

Grant Boeckx
Vernon, BC

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Kelowna Office
250-491-0224
Vernon Office
250-542-3470
Penticton Office
250-487-1289