Services

Fire & Smoke Damage

As professional restoration experts, our staff are certified to professionally handle your fire and smoke damage clean up requirements. It’s not an easy job, so you’ll need professionals who are trained and experienced to handle the work in a safe and effective manner.

We also know we’re coming into your home, recreational property, business or commercial property following a time of stress; our restoration procedures for smoke and fire damage are methodical, proven and guaranteed.

From small-scale residential kitchen fires to large-scale commercial losses, Okanagan Restoration Services is experienced and ready to become immediately engaged in helping you begin the restoration process.

Fire & Smoke Damage Do’s and Don’ts

After fire damage it’s natural to want to jump right in and clean the building and contents. Timely action can be a help, but incorrect action can jeopardize or impede satisfactory restoration.

DO…

clean and protect chrome trim on faucets and other brightwork by washing with detergent and applying a coating of Vaseline or oil
blow off or brush-vacuum particles from upholstery, draperies and carpeting
open windows for ventilation if weather permits
empty refrigerator and freezers if electricity is off and prop doors open with a rolled towel or newspaper to allow circulation
pour antifreeze in toilet bowls, tanks, sinks and tub drains to prevent damage if heat is off in the winter
call a plumber to drain and blow out all water lines if heat is off in winter
remove pets to a clean environment if heavy fire residue is present
send a sample group of garments for cleaning and deodorizing in order to observe the results
retain a contractor (Okanagan Restoration Services) to board up open windows roofs or other penetrations in order to prevent additional damage

DO NOT…

wipe or attempt to wash fire residue from walls, ceilings or other absorbent surfaces
use carpeting or upholstered furniture impacted with heavy smoke residues or debris
use food items or canned goods exposed to heat
turn on computers, TVs, stereos or electrical appliances until they have been cleaned and checked

"Just wanted to drop you a note to say how happy we are with the service you and your company provided to us. The initial phone call to say we had water leaking out of our furnace on the basement floor brought your crew here within one half hour and that clean up was quick and efficient. The next morning you were here and did a great job pin pointing the problem and finding a solution for it. We appreciated the efforts to get a new furnace installed right away as it was our source of heat. Next the guys came and cut out the drywall, and then after the clean up your crew came in and replaced the drywall and did a great job of that. The painter gave us some great suggestions and the end result was much appreciated. Finally your carpenter was here to finish replacing shelves and mouldings. What we appreciated was your willingness to go the extra step for us and to make sure the job was well done. We would and will recommend your company to our friends and you will understand that I hope we never have to see you again in these circumstances, but would not hesitate to call you if we needed to. Thanks again."

Dave & Marit Main
Vernon, BC