Fire/Smoke Damage


The Okanagan Valley's locally trusted fire damage and smoke damage restoration service.

With 23 years experience, certified experts using the latest equipment and techniques, guaranteed quality, and 24/7 365 emergency response service: we are the valley's best and trusted choice when it comes to repairing the effects of property fire damage.

From emergency board-ups and site security, small kitchen fires and smoke cleaning, to large commercial fire losses: our experience and technical expertise will minimise the impact of a property disaster on your life as an owner or occupant, ensure the fastest possible repair, and ensure the perfect restoration of your home or business to it's original condition (or better!).

As full-service property damage restoration specialists, our staff are certified to professionally handle your fire and smoke damage clean up. Our teams include IICRC certified Master Fire and Smoke Restorer (MSR), Fire & Smoke Restoration Technician (FSRT), Odor Control Technician (OCT), Upholstery & Fabric Cleaning Technician (UFT), Carpet Cleaning Technician (CCT) experts, and professional tradesmen, continually trained to and beyond the highest industry standards. It's not an easy job, so you’ll need a team that's trained and experienced to handle the work safely and effectively.

All of our work is fully guaranteed. We know we're coming into your home, recreational property, business or commercial property following a time of distress. Putting your private repair or insurance claim in the hands of our expert technicians and Certified Insurance Professional (CIP) project managers is the best way to ensure your property is restored to it's original condition (or better) in the most effective and timely manner. Our restoration procedures for smoke and fire damage are industry-leading, and our service quality is proven and trusted.

OKANAGAN Restoration Services is ready to become immediately engaged in helping you begin the restoration process. Advice and estimates are always free.

Our locations in Kelowna (250-491-0224), Vernon (250-542-3470), and Penticton (250-487-1289) are ready for your call.

For 24-hour emergency response call 1-888-665-6775 now!

fire damaged kitchen

Fire & Smoke Damage Do's and Don'ts

After fire damage it's natural to want to jump right in and clean the building and contents. Timely action can be a help, but incorrect action can jeopardize or impede satisfactory restoration.


  • clean and protect chrome trim on faucets and other brightwork by washing with detergent and applying a coating of Vaseline or oil
  • blow off or brush-vacuum particles from upholstery, draperies and carpeting
  • open windows for ventilation if weather permits
  • empty refrigerator and freezers if electricity is off and prop doors open with a rolled towel or newspaper to allow circulation
  • pour antifreeze in toilet bowls, tanks, sinks and tub drains to prevent damage if heat is off in the winter
  • call a plumber to drain and blow out all water lines if heat is off in winter
  • remove pets to a clean environment if heavy fire residue is present
  • send a sample group of garments for cleaning and deodorizing in order to observe the results
  • retain a contractor (Okanagan Restoration Services) to board up open windows roofs or other penetrations in order to prevent additional damage


  • wipe or attempt to wash fire residue from walls, ceilings or other absorbent surfaces
  • use carpeting or upholstered furniture impacted with heavy smoke residues or debris
  • use food items or canned goods exposed to heat
  • turn on computers, TVs, stereos or electrical appliances until they have been cleaned and checked

"What a super job you all are doing. It for sure is making life easier for us. All of you have been kind & patient with us. We are settled in & are looking ever forward to what the future brings to us. Thanks so much!"

Terry & Chuck Luxton
Coldstream, BC

© 2009 Okanagan Restoration Services Ltd. All Rights Reserved.

24/7 EMERGENCY LINE: 1-888-665-6775

Kelowna Office
Vernon Office
Penticton Office